We want you to be happy with your purchase. However, please read our policy carefully:
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7-Day Window: We offer a 7-day refund/exchange policy from the date of delivery.
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Eligibility: To be eligible, the product must be unused, in its original packaging, and in the same condition as you received it.
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Mandatory Unboxing Video: To claim a refund or exchange for damaged or missing items, customers must record a clear unboxing video starting from the sealed courier package. If the product is damaged during transit, this video will serve as proof for a full refund or replacement.
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Non-Refundable Cases: * Refunds will not be provided if a customer simply "changes their mind" or "dislikes" the product after receiving a perfectly fine item.
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Used or customer-damaged products are not eligible for return.
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Process: Contact us at [support@amanamart.store] with your order number and unboxing video to initiate a request.