Frequently Asked Questions (FAQs}

Q: Is shipping really free? A: Yes! We offer 100% free shipping on all orders across the UAE.

Q: How long will it take to get my order? A: Most orders arrive within 2-3 business days.

Q: What should I do if my item arrives damaged? A: Please ensure you have recorded an unboxing video and contact our support team immediately. We will replace the item or refund your money.

Q: Can I return an item if I don't like the colour? A: We only accept returns for damaged or incorrect items. We do not offer refunds for a change of mind or personal preference.